You may have heard about VPN (Virtual Private Network). This is a method where your computer can appear to be in a different place from where you are physically located. For instance there are some Oxford University resources which you MUST be inside Oxford in order to use them.  With VPN you can run some software on your computer which connects back to Oxford and places your computer within the University network. Learn more:

VPN (Virtual Private Network)

Information about Oxford University VPN Service

Here is the link to the Cisco AnyConnect VPN Client for Windows 7/8/10

Information for installing and using the Cisco VPN software can be found here:

However, if you have an Apple Mac then you can use the built-in software.

Information on configuring macOS VPN can found here:

Use the built-in VPN client – instructions here:

Follow above instructions carefully – you will need the GROUP PASSWORD

  1. Login to
  2. Under the Miscellaneous heading you will see VPN Shared Credentials
  3. Click the VPN Shared Credentials link and the Group Name / IPSec ID and Group password / IPSec Secret will be revealed!

There doesn’t appear to be any information about Android VPN on IT Services website. But after some discussions with other IT people in Oxford we came up with some pointers (However, these may or may not work!). More information here:

General information about VPN on smartphones and tablets
Be aware that running the VPN client on your smartphone and tablets WILL drain your battery more quickly. Also that download / upload speeds are affected as you are adding an additional layer of information in order to encapsulate (and secure) your data.

Important – Please Note
VPN password is the SAME as REMOTE ACCESS (Eduroam) password.
VPN username is the SAME as OXFORD SSO (Nexus) username.

You can change your REMOTE ACCESS password here: