Many people will have setup a MFA (Multi-Factor Authentication) for their OXFORD SSO account using the Microsoft Authenticator app, however, what happens when you get a new phone? Unfortunately, the Authenticator app does NOT copy across to new devices – it has to be setup fresh on any new phone or tablet. This can be an problem when your smartphone is broken – so what to do?

Do it now…Setup additional MFA methods

It is best to have more than one MFA method. We recommend the Microsoft Authenticator AND OneAuth Desktop Authenticator app – you can also purchase a hardware security token which you can keep on your keyring. If something happens to your smartphone then you would be able to access MFA codes via your laptop using OneAuth or the security token.

Install OneAuth Authenticator app on your Windows or macOS laptop.